I didn't know Olverton before ordering. After several weeks of use, nothing to report: practical, sturdy and very pretty.
1. Feature & detail
The hygienic bidet sprayer that changes the way you use the toilet
HYGÖ is mounted on the wall next to the toilet bowl: a press of the trigger and the jet does the rest, for intimate hygiene as well as cleaning the bowl. Body and sprayer in solid brass, choice of PVD finish, and a real integrated mixer: hot and cold water, controlled by a small lever on the body.
- Integrated hot / cold water mixer (G1/2 connections)
- Solid brass, PVD finish: brushed gold, matte black, chrome, brushed grey or brushed rose gold
- Trigger sprayer, round head Ø 5.9 cm, resting on its integrated holder
- 120 cm hose, braided stainless steel or PVC, matching the finish
- Wall-mounted on a Ø 7 cm flange, wall-hung or classic toilet
2. Delivery & Returns
SHIPPING
D+1 Order before 12pm → shipped the next morning from our French warehouse.
ORDER TRACKING
Your tracking number is sent to you by email upon shipment so you can track your package and its estimated delivery date directly on our store.
FREE SHIPPING
From 150€ purchase in metropolitan France.
ESTIMATED DELIVERY TIMES
24–48h Metropolitan France · 3–5 days Belgium, Luxembourg, Switzerland — estimated delivery times depending on carrier.
30-DAY RETURNS
Free return to a drop-off point — refund within 14 days of receipt.
IN CASE OF DELAY
If your parcel exceeds the estimated delivery time, our customer service team will contact you within 24 hours and follow up with the carrier.
3. 100% Satisfaction Guaranteed or Your Money Back
We have a 30-day return policy from the date you receive your order.
To be eligible for a return, the item must be returned in its original condition, unused, complete, and accompanied by all its accessories, instructions, and original packaging.
To facilitate the processing of your request, we recommend keeping the original packaging until the end of the return period.
To initiate a return, simply contact our customer service team with your order number. Our team will provide you with the procedure to follow as soon as possible.
3. Contact Us
From Monday to Saturday, from 09:00 to 18:00
📞 06 16 51 70 09
📧 support@expertatelier.com
4. Warranty
A 2-YEAR WARRANTY
Our entire OLVERTON faucet range is covered by a 2-year warranty against manufacturing and conformity defects, including leaks or mechanism malfunctions caused by a product defect.
Damage caused by improper installation, misuse, limescale buildup, or cleaning with corrosive products is not covered by this warranty.
4. FREQUENTLY ASKED QUESTIONS
1. Is the furniture delivered assembled?
Most of our tool trolleys, cabinets, and workshop furniture are delivered in kit form with clear instructions for quick and easy assembly.
2. Are the furnishings sturdy?
Yes. Our equipment is made of robust steel to withstand the stresses of a workshop, a car garage or intensive daily use.
3. Are the drawers and doors lockable?
Yes, most of our service carts and metal cabinets feature a key-based locking system to secure your tools and equipment.
4. Do the casters have brakes?
Yes, the trolleys are equipped with robust casters, many of which have a braking system to ensure stability and safety during use.
5. Can I use this furniture in a car garage?
Absolutely. Our equipment is perfectly suited for car garages, mechanical workshops, DIY spaces, or professional workshops.
6. What should I do if I encounter a problem after receiving the product (product, part, defect)?
Contact us upon receipt with photos of the package and the product concerned at:
support@expertatelier.com
Our team will quickly find a solution.
7. Are tools included?
No. Unless otherwise specified on the product page, the tools shown in the photos are for illustrative purposes only.
8. What are the delivery times?
Estimated delivery times are:
Preparation: 1 to 2 business days
Delivery: 4 to 6 business days
Total estimated time: 5 to 8 business days
9. Are your payment details secure?
Yes. Payments are processed through secure providers (Shopify and payment partners). We never have access to your bank details.
